Welcome to Plane! We’re here to help you every step of the way. To help you get started, we have shared shortcuts to our help articles and information that will be helpful for you to know before hiring an employee outside of the United States.
If you have questions, feel free to start a live chat from our website or contact support@plane.com regarding your current employee onboarding and more. You can also visit our help center.
Plane runs payroll once a month in most countries and semi-monthly (24 pay periods per year) in Canada, Ukraine, Puerto Rico, and Mexico.
In order to meet payroll deadlines, you must submit any changes to support@plane.com by the appropriate payroll change cutoff date. Keep in mind that paydays and cutoff dates vary by country, ranging from a few business days to a month before payday. In addition, payday processing dates may be affected by local holidays.
For more information and to view guidelines by country, please see this help center article.